Moe's Southwest Grill hours in 262 Arden Ave‚ Staten Island

1 comment

1. ☆☆☆☆☆

   ED PEPI

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   Walked into Moe’s at about 1230pm looking to order some lunch for my family. I was the 2nd person online and they had just started the order for a customer that was a regular based on the back and forth conversation between the 2 staff members and him. As I waited for the employee to finish with him, another customer came online behind me and we both waited for our turn. After a small wait, the employee, finishing with the previous customer, looked up at me and the person behind me and told us we would have to wait at least 15 minutes to order so he could catch up on his take-out orders. Have you every tried to get 3 kids under 7 to wait in a car for 15 minutes? So, one, how do you take one customer who seems to be a friend and then refuse to serve the next two customers. Two, how do you not have enough staff during lunch time to be able to handle both to-go orders and the people walking in. Three, how in this day and age do you let customers walk out the door of your restaurant, especially dissatisfied with their service. I will not be returning to this establishment, and will be telling my friends and family not to return also. It is run poorly with the current management.

   ReplyJuly 18, 2022 17:18 pm